accessibility

Inclusion For All

We are committed to accessibility and inclusion for all, from pool accommodations, accessible parking and ramps to online tools.
We encourage guests with impairments to call ahead at 718-939-6300 to book spa treatments or receive information about Spa Castle. Calling in advance allows us to provide a personalized consultation and ensure the best possible experience for your visit.

Spa Castle New York is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our Ally Accessibility tool to the right side of the page is just 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Spa Castle New York is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.

We aim to make all pages and content on https://www.ny.spacastleusa.com/ accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.

We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.

Feedback

We welcome your feedback on the accessibility of Spa Castle New York website. Please let us know if you encounter accessibility barriers on our website:

E-mail: [email protected]

We try to respond to feedback within 3–5 business days.